What should I do before my lash extension appointment?

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Please remove any eye makeup or products and thoroughly wash your eyes with oil free products or water and keep it clean for the procedure. Oily skin and lashes will make it hard for the adhesive to stick and will affect lash retention.

 

 

Do you offer walk-ins or will I need to make an appointment?​

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In order to proceed with any lash services, we require that you book an appointment online through our booking app. However, we allow clients to book last minute if the time slot is available with no waiting period.

 

 

Some lash services take 2 hours or more. Does it really take that long to complete a set?

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Yes, depending on each client's needs, some may take longer than others. We take great pride in our work and want to provide each client with the best quality and customer service. In order to provide you with the best quality service, we will be as efficient as possible.

 

 

Can I choose how my lashes will look like?

 

Yes. Before we start the procedure, we will go over the types of lashes available, the style you are interested in, and what they look like. Results may vary from person to person depending on each person's natural lashes.

 

 

What types of eyelash extensions do you offer?

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We offer classic, classic wet, hybrid and volume lash extension sets. When you come in for your service, we will discuss types, length, and styles of lashes.

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What type of adhesive do you use and how long does it last?

 

We only use Professional Grade Black Adhesive Lash Extension Glue. It has a rating of 5-6+ weeks retention rate. Sometimes the weather or humidity may affect the adhesive and results may vary from person to person depending on each client's follow up on the aftercare instructions which is also provided on our website. Even if the glue lasts that long, your eyelashes will not look good after more than 3 weeks because everyone's natural lashes go through a growth cycle.

 

 

How do I take care of my lash extensions?

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Please refer to our                                   instructions page provided on our website.

 

 

What happens if I want to have my lash extensions removed?

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You can make an appointment to have the lash extensions removed (A removal fee will be charge if it has been more than 48 hrs from your initial service). A gel remover will be applied to the lash extensions to dissolve the adhesive, then we will proceed with cleaning and washing to remove all residues. The process will take about 30 minutes to complete.

 

 

What if I get eyelash extensions but just don’t like them?

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If you don’t like your lashes for any reason, we will gladly remove them for free within 48 hours. However, you will still be responsible for the initial appointment service charges.

 

 

What are lash fills and why do I need them?

 

​Typical lash extensions should be refilled within 2-3 weeks. As your natural lashes grow and shed (just like your hair), you will notice gaps in your lash line and they will no longer look as full as they once were during your initial lash extension service. In addition, new lashes will grow out as well. During a fill, certain old lash extensions will be removed and replaced due to outgrown. New extensions will be adhered to your new grown natural lashes if they are long and healthy enough.

 

 

I have had bad extensions done elsewhere, can I get them removed or refilled?

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Yes, generally, lash extensions can be removed, but we will still need to see if any kind of damages have occurred. If your natural lashes were damaged, you've had an allergic reaction/irritation, or there was too much glue fusing the lash extensions together, we may need to remove them and allow your eyes and natural lashes to heal before proceeding with new extensions.

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